Description:Manager's note:
Education & Licensing
High school diploma or GED required.
Location
Non-remote position. This position must report in office at our El Dorado Hills, California location.
Experience
Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
Skills & Knowledge
• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Strong organizational skills
• bility to work in a team environment
PRIMARY PURPOSE: To operate multi-position telephone switchboard; and to greet and direct visitors. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Receives all non-DID incoming calls. Directs calls to appropriate individuals or department after obtaining adequate information. Displays professional courtesy at all times. Maintains a customer service attitude. Attendance during scheduled work hours is required. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s). QUALIFICATIONS Education & LicensingHigh school diploma or GED required. ExperienceSix (6) months receptionist and/or switchboard experience or equivalent combination of experience and education preferred. Skills & Knowledge Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Strong organizational skills Excellent interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. .
Requirements:Manager's note:
Education & Licensing
High school diploma or GED required.
Location
Non-remote position. This position must report in office at our El Dorado Hills, California location.
Experience
Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.
Skills & Knowledge
• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Strong organizational skills
• bility to work in a team environment
EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
